Uber Eats Supporting Local Restaurants with Waived Delivery Fee, More

In the past week, the situation surrounding COVID-19 has severely escalated in the United States. Not only have government advisories suggested that citizens refrain from forming groups larger than 10 — making dining out all but impossible — but other cities and states have ordered restaurants to close, excluding take-out and delivery service. As these developments threaten to hurt thousands of small businesses across the nation, Uber Eats has announced a series of efforts to help keep local eateries afloat.

First, Uber Eats announced that it will be waiving delivery fees for more than 100,000 independent restaurants in the U.S. and Canada. This is not only a win for consumers who might also be feeling a financial pinch during this pandemic but will hopefully also encourage them to eat local. Moreover Uber says it will launch “daily dedicated, targeted marketing campaigns” to promote local establishments. These campaigns will be featured in the app and sent via e-mail.

With liquidity also proving a challenge for small business owners, Uber Eats will also be offering new options for participant restaurants. Now they’ll be able to request daily payments from their online orders. Normally establishments are paid on a weekly basis.

Beyond their efforts to help local businesses, Uber says it’s also committed to supporting first responders. The company says it will coordinate with local governments but is committed to providing 300,000 free meals to first responders and healthcare workers. In a statement, the company said, “We know that the work of medical and crisis response teams can be tireless, and the hours long; we hope we can help in a small way,” and invited organization officials to reach them for more info.

Commenting on these new programs, Uber Eats said, “We know the success of every restaurant depends on customer demand. That’s why we’re working urgently to drive orders towards independent restaurants on Eats, to help make up for the significant slowdown of in-restaurant dining.” The company went on to note, “The coming weeks will be challenging for all of us. We are committed to working with our restaurant partners, government agencies, first responders, and communities at large to keep people safe and fed.”

There’s no doubt that this current crisis will impact a number of small businesses for the worse. Local restaurants are certainly no exception, as many have already been forced to close or see business dry up and precautions grow. Thus these latest efforts on the part of Uber Eats seem like a boon to both business owners and hungry customers alike. That said, while Uber makes it clear that they’re committed to supporting their delivery drivers financially providing them with necessary sanitation supplies, it’s not hard to imagine that many of them will want to stay inside as well. Regardless, hopefully gestures like this can help businesses ride out this pandemic storm along with all the rest of us.


Jonathan Dyer

I'm a small town guy living in Los Angeles looking to make solid financial decisions. I write for a number of finance websites, including HuffingtonPost and Business2Community. I founded DyerNews.com in 2015 to focus on personal finance and the emerging FinTech markets.

Other Articles by Jonathan Dyer

Marqeta Expands Credit Program with New APIs and More

A FinTech that specializes in creating credit card experiences is rolling out some new features. This week, Marqeta announced what it calls a "significant expansion" of its credit platform. This includes more than 40 new credit APIs that will further help clients craft and launch their own credit card products. Additionally, the company notes an updated intuitive dashboard. Using this platform, businesses can create unique card options that can not...

PayPal Launches Small Business Credit Card with Flat 2% Cashback

The popular platform PayPal is rolling out a new product built specifically for small businesses. Today, the FinTech announced the launch of The PayPal Business Cashback Mastercard. The new card will be issued by WebBank and marks the first time PayPal has offered a business credit card. With the PayPal Business Cashback card, business owners will be able to earn 2% cashback on all purchases. This earning rate is not...

Wells Fargo Unveils New Autograph Rewards Visa Card

A new rewards credit card is on the way from Wells Fargo. Today, the bank introduced its Autograph card, which expands the company's refreshed card portfolio. In terms of rewards, the Wells Fargo Autograph Card will earn 3 points per dollar spent in a number of categories. These include restaurants, travel and transit, gas stations, select streaming services, and phone plans. All other purchases will earn 1x points. Beyond the...